Which of the following is NOT a component of performance measures?

• A. Inputs
• B. Outputs
• C. Outcomes
• D. Time Management

Answer: (D)

Performance measures are built around resources, products, and results. Inputs capture the resources used (like staff time and budget). Outputs are what the program actually produces or delivers (such as inspections completed or permits issued). Outcomes measure the changes that occur because of the program (for example, higher compliance rates or fewer violations). Time management, while essential for running the work efficiently, isn’t a metric of performance itself. It’s a management skill that helps you achieve the inputs, outputs, and outcomes, but it isn’t a direct component of the performance measures you use to evaluate success.