In the 4-Step Coaching Model, which step involves continuing to track progress after proposing a solution?

• A. Get Agreement that a Performance Need Exists
• B. Decide on a Solution
• C. Follow up
• D. Give Recognition When the Situation is Resolved

Answer: (C)

Tracking progress after proposing a solution is about keeping the coaching process active to ensure the plan is being implemented and producing results. This step, Follow up, focuses on monitoring what’s happening, checking in on steps taken, and gathering feedback to see if performance indicators are improving. It also involves spotting obstacles, adjusting actions as needed, and confirming that the solution is moving the performance toward the desired outcome. Without this ongoing check, a proposed solution might sit on paper and never translate into real change.

To understand the flow, think of getting agreement about the need first: that confirms there is a gap to address. Then decide on a solution: you choose and outline what to do. After you’ve proposed and set the plan in motion, you follow up to verify progress, make tweaks, and keep the momentum until the gap closes. The final step, giving recognition when the situation is resolved, happens after success has been achieved and results are sustained.